Appointments
Routine appointments
For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.
Urgent Appointments
Same day Appointments for most ailments are available every day with our Advanced Nurse Practitioners (ANP). These are best suited to the following types of issues, aches and pains, coughs, colds, infections, high temperatures, ear aches, dizziness, rashes, lumps and bumps or a new problem.
All patient requests must be submitted using the online medical form. Patient forms are available to submit Monday – Friday between 8:00 am – 4:30 pm. If you have an urgent request between 4:30 pm – 6:00 pm please telephone the surgery to speak with our Reception Team.
Cancelling your appointment
Please make every effort to keep your appointment. If you are unable to make it, please cancel it as soon as possible, using one of the methods below, so that it can be reallocated to another patient in need. Your help will avoid a significant waste of NHS resources and is much appreciated.
Appointments can be cancelled using online services or using our form below.
Alternatively, you can follow the instructions on your appointment reminder text and reply, or, a message on the surgery answer-machine when we are closed, to cancel your appointment.
Extended Access
Patients in South Warwickshire will be able to book face-to-face or telephone consultations at Waterside Medical Centre on Saturdays from 9.00 am – 16.00 pm.
Home Visits
Home visits are for patients who are too ill or infirm to visit the Surgery. If possible your request should be made before 10.00am, by giving us an indication of the problem and urgency. We advise all patients that the duty doctor will telephone you first to assess your symptoms.
Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
Appointments can be booked by calling the practice during working hours.
Save the call to the surgery and make the best use of pharmacy and online consultations, if your concern is of a non-urgent nature.
Telephone: 01926 461800